How to prompt an issue before transitioning to another Jira Board

[NxH]

Hi,

What I am trying to achieve is, when an issue get to a status i.e 'Completed', it should prompt the user if they would like to clone/transition this issue ticket to another specific Jira board. 

I have created the logic/automation when the issue ticket is transitioned to the 'Completed' status, it will clone it to the new Jira board automatically. 

I don't want every ticket to be cloned when it's on 'Completed' status, only specific ones by prompting the user if they would like it to be cloned to the other board. 

[Walter Buggenhout]

Hi @NxH and welcome to the Community!

While there is no functionality to add explicit prompts to Jira, you could just add a custom field and - in company managed projects - add that field to the transition screen you use during the complete transition in your workflow. That field may be a select list with yes/no options and refer to the condition you want to check - call it anything that makes clear what it is there for.

You can then use the option your users select in that field as a condition in your automation rule, so you only create the new issue if the user selected yes in that custom field.

Hope this helps!