How to permit to access JIRA board to non-IBMer in Enterprise JIRA board

We are using the enterprise JIRA board.

We need to give access to non-IBMer (our agency) to access this IBM JIRA board. How can we do that?

1 answer

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You will need to give them access to your Jira via an account, and make sure that account has access to the board and issues.

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'Add users to a role' accept only IBM email. I try external user, that is not working.

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Roles do not accept emails, they accept users. They accept email as an identifier for a user account.

You need to get a user added for your non-IBMer, then you'll be able to add them to the role.

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