How to permanently disable Rovo popups?

[Benoit Lubek]

I don't want to see popups (aka Spam) about Rovo. How do I disable them forever? I am not interested in Rovo. 

Here's the latest one I've seen:

I've already dismissed this several times, but it keeps coming back.

This is extremely annoying and distracting.

[Arkadiusz Wroblewski]

Hello @Benoit Lubek 

There is currently no supported personal setting to permanently hide only the Rovo popups / floating Rovo entry points while keeping Rovo enabled.

https://jira.atlassian.com/browse/ROVO-741 

Best,

Arek 🤠 

PS: i think sooner or later that will be addressed.

[Marc -Devoteam-]

Hi @Benoit Lubek 

Contact Atlassian Support for this, as there is no option to disable marketing popups in your instance by yourself.

[Benoit Lubek]

Thanks for replying - I actually tried to contact support (the same link you provided), then talked to the AI bot, then I got redirected to open this very question here. Do you know if there is an actual way to reach the Atlassian Support?

[Arkadiusz Wroblewski]

@Benoit Lubek

Through your admin 

And it makes sense. Support questions should be channeled, and not every user should be able to open tickets in the name of the company.