How to manage (delete) uploaded files in Jira Cloud?

[Fabian]

I do the following steps:

1. On the edit page of an issue I click the symbol "Add attachment".
2. I upload a file.
3. I click the link "Cancel".

Ok, so now I have uploaded a new file which is not visible in the issue.

How can I delete that file?

[Control Room Bus]

Hi, I've got the same problem.

Apparently this problem was made into a feature request https://jira.atlassian.com/browse/JRACLOUD-68881 and is supposed to have been fixed in Jan 2020, but since then people have posted that they can't see any evolution, and neither can I.

Olivier.

[joão fernandes]

Hello can some one update me on this issue, this is still the reason for the company that I work to not move to Jira Cloud and would be very important for us to a a answer about this issue.

[Jack Brickey]

If the file isn’t visible why do you think it is there? If you can see the attachment you should be able to click and delete.

[Jack Brickey]

If you are talking about the fact that if you click the add attachment again and see the file, that queue will clean up on its own.

[Fabian]

Thanx for your answer.

After the three steps in my question I do the following:

1. Delete all issues so that there are exactly zero issues in the project.
2. Create a new issue.
3. Click the "add attachment icon".
4. The "Recent uploads" list still shows my file which I now attach to the new issue. So you are right: This is the reason why I think it is still there.
5. Now I delete the file from the issue and then I also delete the issue so that I have zero issues again.

But the file is still on the server which can be verified by creating a new issue and clicking the "add attachment" icon again. So I have two questions now:

1. Is there a way to delete that image from the server without having to create an issue first?
2. When will the file be deleted automatically? (You wrote that the queue will clean up on its own what I read as "the file will be deleted automatically").