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How to make accessible to the public the images attached to Jira's issue

Marco Graziotti August 21, 2023

Hi,

I added an image attached to a Jira issue, but this image is not accessible from Confluence because the URI is private.

Is there a way to make the image URI public in Jira?

I tried to check the Jira permissions, but I didn't find anything.

Thank you

1 answer

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2 votes
Answer accepted
Kian Stack Mumo Systems
Community Champion
August 21, 2023

@Marco Graziotti, no. If the user doesn't have permission to the ticket there would be no way to see the attachments.

Marco Graziotti August 21, 2023

@Kian Stack Mumo Systems thank you for your quickly reply. 

Instead, do you know if there is a way to add in the Issue's description an image using an external public URI?

Because otherwise I can use an external image with a public URI, and for me is also okay to use the image directly in the description (not as an attachment).

Thank you

Kian Stack Mumo Systems
Community Champion
August 21, 2023

You ca not embed them using a public URL. You need to directly upload the image to jira. Otherwise you can insert a link that your users can follow. to the image.

Like Marco Graziotti likes this
Marco Graziotti August 21, 2023

Ok, I understand. 

I would have preferred a preview of the image, because then I need to create a document and print the issues.

Thank you

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