How to log incidents per issue?

[Peter Van Noten]

i'd like to see if there is a method of logging incidents on an issue and make a report of all incidents per issue.

is this possible?

[Nic Brough -Adaptavist-]

How are you telling Jira that there is an incident against the issue?

Comments?  Sub tasks?  Linked issues?

[Peter Van Noten]

That's basically part of the question.. I'm a newbie to Jira.

an incident is in this case not necessarily an action, it would be discussed and then decided if it becomesan action.

It would sound like a sub-task to me then, wouldn't it?

[Nic Brough -Adaptavist-]

Ah, yes.

Sub-tasks are a good way to do it, because everything is in one place.  Even if a particular sub-task leads to no action, you can have a workflow that records that easily.

[Peter Van Noten]

thanks for the feedback.

i'm now looking for a way to report on the substasks.

what are the possibilities?

[Nic Brough -Adaptavist-]

The issue will display all the sub-tasks, but I assume "report" means something other than "look at the issue".

I can't list possibilities, there's far too many with lots of explanations potentially needed.  It would be easier if you defined what you wanted in your reports, then we can guide you towards something to do it.

[Peter Van Noten]

the layout should look similar to this.

it would be a report to send to the project manager/leader for review.

thanks!

[Nic Brough -Adaptavist-]

With that level of detail, this is probably little more than "search for issues and select the columns you need to see in the issue navigator".  Rather than sending this, I'd encourage the PM to use Jira directly for themselves, so tehy can focus on what they need, rather than relying on you to hopefully include it.