How to list elements on Multiple Assign custom field

[Daniela Lopez]

Hello,

Right now I'm using the "Multiple assign" to list users related to a ticket, and I need to display the list of names on an automation, so I need to use a smart value sentence.

I tried:

{{#issue.multipleassign}}
{{displayName}}
{{/}}

And the automation runs, but it shows as empty, even when several users are on the Multiple Assign field.

Any help with this? Thank you in advance.

[Bill Sheboy]

Hi @Daniela Lopez 

I suspect you have an incorrect smart value for your field. It might be {{issue.Multiple Assign}} or something else.

Please try this how-to article to confirm the name of your smart value: https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/

If no name strings work, you may also use the custom field ID, which you may learn from that same how-to article.

Best regards,
Bill