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How to let someone choose a project to send an issue to using the rule builder

Brian Masteller August 1, 2024

 

 

My manager wants me to create an issue triage board that will create a task if the issue is approved to work. We have over 10 different projects our team supports, so I want to allows the reviewer to choose the right project to create a new card. From what I'm seeing, in the "Create Issue" rule component, I have to choose a specific project or tell it to do it in the current one. 

Is there a way to allow the reviewer to choose from our list of projects? 

2 answers

1 vote
Marc - Devoteam
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August 1, 2024

HI @Brian Masteller 

You could have a custom field on a screen when the transition approved to work is made.

I would create this CF as a radio button field and have the options represent your project names

You could have in your rule, to check if the custom field option is not empty, then set an advanced branch that looks at the value of the option.

you could use a smart value like; {{issue.<field name.>value}}

Then on the create issue component use  add your variable {{<variable-name>}}

Another community user, @Haddon Fisher , has described this as well in detail, look at this page: Create+Linked+Tickets+In+One+or+More+Team+Projects#Identifying-the-Right-Project(s) 

Haddon Fisher
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August 1, 2024

Beat me to it Marc Koppelaar - Devoteam :)

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Brian Masteller August 1, 2024

Thanks @Marc Koppelaar and @Haddon Fisher. I'll try this.

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1 vote
Trudy Claspill
Community Champion
August 1, 2024

Hello @Brian Masteller 

With a Manual Trigger rule you can prompt the user for input, including providing them with a selection list.

Alternately you would need to have the user update a field in the source issue to indicate the destination project. You could then pull the information from that field for use in the Create Issue action in the rule.

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