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How to integrate backup and restore beta program

julian.capitanini@airbus.com
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January 27, 2025

 

Good morning,

I just saw that a new backup and restore function was accessible for certain users.

https://support.atlassian.com/organization-administration/docs/what-is-the-backup-and-restore-solution/

We currently have a Jira and Confluence instance  for which we would like to test this backup functionality, which would help us in our administration.

Please tell me the procedure for this.

1 answer

1 vote
Trudy Claspill
Community Champion
January 27, 2025

Hello julian.capitanini@airbus.com 

Welcome to the Atlassian community.

The tags on your post indicate you are using the Free plan. Is that accurate?

The Backup and Restore program will be available only for products on the Enterprise plan, per the documentation on the prerequisite step concerning creating a Backup Policy.

https://support.atlassian.com/organization-administration/docs/create-a-backup-policy/

It also says the functionality is available only to Organization Administrators.

If you are on an Enterprise plan, then I recommend that you ask your Organization Administrators to open a support case directly with Atlassian to ask if you can be included in the Beta program.

https://support.atlassian.com/contact/#/

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PRODUCT PLAN
FREE
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Product Admin
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