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How to give editing permission to

Fabiola_Salguero
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June 10, 2020

Good morning to all,

We are new in Jira Software and I find extremelly difficult for team members to:

  • Sort by dates
  • Delete a task
  • Add tags
  • Asign several team members in a task, and included in 'My assignments'

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Nic Brough -Adaptavist-
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June 10, 2020

For sorting, click on the column headers in the issue navigator, use the drop-down in the project panels, or, if using a filter, add "order by <name of date field>" to the initial query

Deleting tasks - don't.  Do not allow this, or if you absolutely must, then only grant the permission to people who understand that deleting means a task is utterly destroyed, with no way to get it back, and no way to audit what has gone.  Best practice for using Jira and allowing delete is to only let system administrators do it.  Have "cancelled" status in your workflows, or create a dustbin project that you can retrieve from if someone mistakenly moves something there.

I don't know how you might be struggling to add tags.  Click on the labels field and add what you need.

A task cannot have multiple assignees.  This is because you should never do it, as it does not work.  If you have service desk, set up queues for the agents.  Use a custom field or watchers to indicate if there are people with an interest other than the single currently responsible person.

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