How to get the list of tickets commented by "User A" with the text "Validation"

Pradz July 5, 2020

How to get the list of tickets commented by "User A" with the text "Validation"

 

I want to write a query which should list the tickets with 2 conditions 

1. User <User A>

2. search in the comments to see this keyword "Validation"

 

help on this is much appreciated.

1 answer

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2020

OOTB you cannot search for comment by a specific user. You will need an addon for that. You can search for all comments with “validation” as follows

comment ~ “validation”

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