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How to get access to a project?

Edwin Walstra January 30, 2019

Hi!  I'm site-admin as well as a Jira-administrator.  One of our Projects had the default usergroep as access, but that group has been removed. Now even I cannot access the project anymore. Is there a way to give me admin access? 

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Alexey Matveev
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January 30, 2019

Hello,

If you are a Jira administrator you can access project settings of any project. Go to cog item -> projects.

Edwin Walstra January 30, 2019

Thanks for your reply. That doesn't work. It tells me that the project is not available or my access is changed. 

Alexey Matveev
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January 30, 2019

Are you sure that you are on Server?

site-admins are available only on Cloud. If you are on Cloud, user the project settings option:

Screenshot 2019-01-30 at 14.52.21.png

Edwin Walstra January 30, 2019

I can, but then nothing to do. I can't switch to Open.  Sorry for the Dutch language... 

project01.png

Alexey Matveev
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January 30, 2019

I think it s a browser issue or your network connection.

Edwin Walstra January 30, 2019

Chrome and IE show the same. The only thing I can do right now is to delete the project.

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