How to flag work items that have not been commented since Monday?

[Kimberly Cruz]

For a planned Jira email automation, is it possible to identify work items that have not received any comments since Monday of the current week, regardless of other updates? For this use case, an item should be considered “updated” only if a comment was added; changes such as status updates, date changes, or field edits should not count as activity.

[Staffan Redelius]

Hi @Kimberly Cruz 

You could create a custom field and populate it with the "Last comment date". You can then use a JQL to search for work items that matches the date you want i.e. startOfWeek()

Check out this great article in the forum to see if you can adapt it to your needs:

Display Last comment in Filter - Atlassian Community

I hope this helps!
/Staffan

[Sebastian Krzewiński]

Hi @Kimberly Cruz 

Unfortunately JQL in Jira don't provide any query that you can use to filter comments from some date range :/

There are some apps like Script runner or JQL Search Extensions that extend JQL capabilities and can help here.

Regards,

Seba

[Bill Sheboy]

Hi @Kimberly Cruz 

Yes, and...to the suggestion from @Staffan Redelius 

When you are unable to add the custom field to meet this need, an alternative is to use the smart value to perform the check on the {{issue.comments.last.created}} relative to date / time functions.  With this approach, your Scheduled trigger's JQL would cover the possible work items and then use a condition to test the last comment created value.

Kind regards,
Bill

[Bartek Szajkowski _ Orbiscend OU]

Dear @Kimberly Cruz 

I'm Bartek from Orbiscend OU (ARGON app provider)

If you are open for the third-party app, I would like to recommend JQL ARGON app from Marketplace.  JQL ARGON Powerful Search 

It is possible using Argon's commented function with not in operator. You can filter issues that have received no comments since a specific date, regardless of any other field changes.

The key insight is using not in commented(...) with a start date set to Monday of the current week — this returns issues where no comment was added since that date, ignoring all other activity like status transitions or field edits.

Example - Basic: issues with no comments since Monday (hardcoded date):

project = "DEV"
AND issue not in commented("project = DEV", "", "2025/04/28", "")

But please note, that the commented function requires a hardcoded date in yyyy/MM/dd format — it doesn't support dynamic expressions like startOfWeek()

Hope my answer will be helpful for you.
Greetings

Bartek from Orbiscend OU