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How to find tickets which are assigned to inactive users?

Ida jauros
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October 14, 2022

Hi!

How I can find tickets, which are assigned to inactive user? I know the name, but filter search cannot find this name anymore. I need to find all the tickets of this inactive user.

1 answer

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Answer accepted
John Funk
Community Champion
October 14, 2022

Hi Ida - Welcome to the Atlassian Community!

If you type the username in the advanced search, it will still work. It just won't show the names as you are typing. 

For example, use assignee = john.funk

And then execute the search. 

Vikrant Yadav
Community Champion
October 14, 2022

@Ida jauros  Try this :- assignee in inactiveUsers()

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Ida jauros
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 14, 2022

Thanks! It worked. I just needed to use excel to filter these users, but I found what I needed :)

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Vikrant Yadav
Community Champion
October 14, 2022

Cool 😎 , Glad to hear we are able to help you out 

Like • Ida jauros likes this
John Funk
Community Champion
October 14, 2022

Great! Glad it worked for you. 

Like • Ida jauros likes this

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