Noticed few of these errors when calling jira api to create issues. We try to create tickets automatically based on the application error. Can we find what the internal error is? This is inetrmittent issue and retrying again works.
Endpoint:
POST /rest/api/3/issue
Details:Error type: 500 - Internal server error
Log reference: be937dc5-add3-4ced-8dd3-00c6f9b86c61
TraceId: 914820ea2c274420a431ecf029c35035
Failed to create notification. Status -> InternalServerError | Response -> <!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops - an error has occurred</title><link type='text/css' rel='stylesheet' href='/static-assets/metal-all.css' media='all'><script src='/static-assets/metal-all.js'></script><meta name="decorator" content="none" /></head><body class=" error-page error500"><script type="text/javascript">document.body.className += " js-enabled";</script><div id="page"><header id="header" role="banner"></header><!-- #header --><section id="content" role="main"><div class="aui-page-panel"><div class="aui-page-panel-inner"><section class="aui-page-panel-content lowerContent"><div id="error-state"><span class="error-type"></span><h1>Something went wrong</h1><p>Try reloading the page, then check our <a href="https://status.atlassian.com">Statuspage</a> for any current outages. If there are no relevant outages, create a <a href="https://support.atlassian.com/contact/">support request</a> so we can help you out.</p><p>If you create a request, include the following so we can help you as fast as possible:</p><ul><li>Error type: <strong>500 - Internal server error</strong></li><li>Log reference: <strong>be937dc5-add3-4ced-8dd3-00c6f9b86c61</strong></li><li>TraceId: <strong>914820ea2c274420a431ecf029c35035</strong></li></ul></div></section><!-- .aui-page-panel-content --></div><!-- .aui-page-panel-inner --></div><!-- .aui-page-panel --></section><!-- #content --><footer id="footer" role="contentinfo"><section class="footer-body"><div id="footer-logo"><a href="http://www.atlassian.com/" rel="nofollow">Atlassian</a></div></section></footer><!-- #footer --></div><!-- #page --></body></html> | ReferenceId -> metric-mioffice-cashboxdata-staging-alert-20260120
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