How to export entire project summary reports? (Reports timesheet is empty for a certain user)

[Rex Dominguez]

Hi, anyone who has experienced problems on displaying project summary reports?

The projects has lot of done tickets already for a certain assignee (admin user) but it's empty in Reports.

Any suggestions?

[Andriy Zhdanov]

Hi Rex,

could you please make sure that users have logged time for project issues for the selected period?

Note, you may better open support request instead at https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/31

Thank you.

[Rex Dominguez]

It's 100% user logged the time and ended the ticket once done.

Anyway, I managed to export all the time but it's a different way.