Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to edit issue summary to replace a word with user input?

Prashant
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 14, 2025

I am trying to replace word "CLONE" in issue.Summary with value of a custom field issue.Customer.

I have tried several forms of following expression as value of Summary:

{{issue.Summary.replace("CLONE", {{issue.Customer}} )}}

It does not work and gives error as follows:

Unable to render smart values when executing this rule:
Failed to get value for issue.Summary.replace("CLONE",{{issue.Customer: {{issue.Summary.replace("CLONE",{{issue.Customer}})}}

It works only if I change {{issue.Customer}} to a hardcoded value "Acme". I am unable to use any field of issue or user input taken at trigger of rule {{userInputs.selectCustomer}}

How can I achieve the result I want. I have attached snapshot from rule builder as well.

SummaryUpdateExpression.JPG

1 answer

1 accepted

2 votes
Answer accepted
Prashant
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 14, 2025

Suggest an answer

Log in or Sign up to answer