How to dynamically change the priority according to two custom fields ?

[Nath]

Hi,

In Jira server, I try to set the priorty field according the value of two custom fields : Criticity and Impact. For that, I use behaviours (script runner). Currently, my script set the priority field correctly, but I can't set it when the user selects the values ​​in the custom fields (dynamically).

Here is my code :

def fCriticity = getFieldById( "customfield_10600" )
def fImpact = getFieldById( "customfield_10601" )
def fpriority = getFieldById( "priority" )
def fpriority0 = getFieldById( "priority-field" )

fpriority.setReadOnly( true )

String vCriticity = (String) fCriticity .getValue()
String vImpact = (String) fImpact.getValue()


if ( ( vCriticity == "Block" ) && ( vImpact == "Strong" ) ) 
{
    fpriority.setFormValue( 1 )
    fpriority0.setFormValue( "Very high" )
}
if ( ( vCriticity == "Block" ) && ( vImpact == "Medium" ) ) 
{
    fpriority.setFormValue( 2 )
    fpriority0.setFormValue( "High" )
}
if ( ( vCriticity == "Block" ) && ( vImpact == "Low" ) ) 
{
    fpriority.setFormValue( 3 )
    fpriority0.setFormValue( "Medium" )
}
if ( ( vCriticity == "Major" ) && ( vImpact == "Strong" ) ) 
{
    fpriority.setFormValue( 2 )
    fpriority0.setFormValue( "High" )
}
if ( ( vCriticity == "Major" ) && ( vImpact == "Medium" ) ) 
{
    fpriority.setFormValue( 3 )
    fpriority0.setFormValue( "Medium" )
}
if ( ( vCriticity == "Major" ) && ( vImpact == "Low" ) ) 
{
    fpriority.setFormValue( 4 )
    fpriority0.setFormValue( "Low" )
}
if ( ( vCriticite == "Minor" ) && ( vImpact == "Strong" ) ) 
{
    fpriority.setFormValue( 3 )
    fpriority0.setFormValue( "Medium" )
}
if ( ( vCriticity == "Minor" ) && ( vImpact == "Medium" ) ) 
{
    fpriority.setFormValue( 4 )
    fpriority0.setFormValue( "Low" )
}
if ( ( vCriticity == "Minor" ) && ( vImpact == "Low" ) ) 
{
    fpriority.setFormValue( 4 )
    fpriority0.setFormValue( "Low" )
}

I tried with underlying, but nothing works.
Could you help me please ?
Thank you.

Nath

[Nath · Accepted solution]

Hi,

When I use this behaviour, the value is updated in the transition, but not the image (arrows). And the value stored is not right. What can I do to solve my problem ?

Nath

[Antoine Berry]

Hi,

That's weird, are you sure you do not have any side operation that updates the priority ?

Antoine

[Nath]

Hi Antoine,

Yes, I'm sure. Nothing else updates the priority. I don't understand why it's OK when we are in the transition view and why it's KO in the issue view.

Nath

[Antoine Berry]

You could maybe try to add

import com.atlassian.jira.issue.index.IssueIndexingService
import com.atlassian.jira.component.ComponentAccessor

def issueIndexingService = ComponentAccessor.getComponent(IssueIndexingService)
underlyingIssue.store()
issueIndexingService.reIndex(underlyingIssue)

in the script, but this will only work if issue is created already (so underlyingIssue exists).

[Nath]

Is there another solution to set the priority field according the value of two custom fields ?

Nath

[Antoine Berry]

You can do it in a listener/postfunction instead of behaviours. This means you probably need to put the priority only on view issue screen.

[Nath]

Hi,

Thanks for your advice. I have created a Post-function to store the value.

Nath

[Antoine Berry · Accepted solution]

Hi,

Is this script bound to both Criticality and Impact fields in your behaviours settings ?

Antoine

[Nath]

Hi,

No it isn't. This script is currently linked to the "priority" field only.

Nath

[Antoine Berry]

In that case you can debind it from the priority field and bind it to Criticality and Impact fields, that should do the trick. Behaviours will listen to an update on those fields and update priority accordingly.

Antoine

[Nath]

That's Great ! The script works !

Thanks a lot Antoine !

Nath