Tell them to start with a project search - see https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/#searching-for-issues-examples
Yes I tried using this, but this is not solving the purpose. They want to download all issues under one project.
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I don't know how else to put this, but you plainly have not tried it.
When you search, using that example, for "project = x", you get all the issues.
(If there are more than 1,000, you will need to consider paging, or take a proper look at the real reason why you're doing this)
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That's exactly the point (and yes, we've all tried it). I have 100,000 issues and expecting someone to manually export 1,000 at a time is, in a word, "stupid". And yes, there is a way to do this using the Jira Rest API's, which we're having to deploy to make Jira work.
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