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How to disable link preview in Slack messages for JIRA issue URL's with JIRA Cloud installed?

Mark Dauscher
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June 16, 2022

I want to disable link preview in Slack messages for JIRA issue URL's.

Before JIRA Cloud, JIRA Issue URLs did not unfurl when pasted into a Slack message.

With JIRA Cloud, unfurling now happens in all of our Slack channels when pasting a URL into a Slack message.

Is it possible to disable unfurling JIRA Issue URL's only with JIRA Cloud installed?

 

 

1 answer

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3 votes
Answer accepted
Tony Knopp
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 16, 2022

Hey @Mark Dauscher 

 

You can disable previews when you're sending a URL by using the command "/jira previews".

You can disable all URL previews across Slack and all apps in the Slack client settings.

Screen Shot 2022-06-16 at 12.31.02 PM.pngScreen Shot 2022-06-16 at 12.29.31 PM.png

Hope that helps!

Mark Dauscher
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June 17, 2022

Much appreciated Tony! Thank you

Jack Eaton
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July 10, 2024

Hi @Tony Knopp, this does not work for Private Slack Channels & Group Conversations. I am running into "Unexpected error. Please try again". Any advice here? Thanks

Kieran Barnes
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July 30, 2024

To solve this I had to add the Jira app to the channel and then I could access the `/jira previews` command

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