How to disable all fading and animations in JIRA cloud?

[Martin Widmer]

The fading and animations in JIRA cloud are a total showstopper when working remotely. The effects bring any remote desktop connection totally to its knees. How can we disable this? THIS IS VERY URGENT since due to Corona virus we are obliged to work from home. JIRA is close to unusable vie remote desktop.

[Care Knot]

I 100% back John up on this.  It is a nice to have feature but not functionally necessary.  These animations bring my remote connection and computer to its knees.  Please make this a configurable option to help make remote connections to these tools more desirable to use.

[John Funk]

Hi @Care Knot  - Welcome to the Atlassian Community!

You should also open a ticket with Atlassian Support. They more they hear, the more likely they are to do something.

https://support.atlassian.com/contact/#/

[Andy Lee]

@John Funk @Care Knot @Martin Widmer I just submitted a feature request for this same issue.

I've began using a remote desktop client (windows server 2019) over my local machine (windows 10) just based on hardware limitations of my local machine. My local computer when running screenshares for webex meetings, with chrome browser & outlook would max out on CPU usage.

So I pretty much exclusively switched all my tasks to the VM with better specs and found that JIRA is brutally slow & laggy due to the transition affects. 

I've enabled all monitors to be used in the Remote connection, so it's incredibly inconvenient to have to use anything locally since it won't overlay on top of the RDP connection.

[Martin Widmer]

Can you publish the link to the feature request? Then we can add our votes :)

[Andy Lee]

https://jira.atlassian.com/browse/JRACLOUD-75139

[John Funk]

Hi Martin - Do you have to use Remote Desktop to connect? Can you not just connect via the web browser outside of remote desktop?

[Martin Widmer]

I need both. The unnecessary bells and whistles of UI animation should have the possibility to be disabled. Not only makes it working in remote desktop sessions nearly impossible, also it dramatically slows down older computers. And I am surely only one of millions who have the identical problem. IMHO this should be a priority to fix with Atlassian products, in my case with Jira.

[John Funk]

I would go ahead and open a support ticket with Atlassian here:

https://support.atlassian.com/contact/#/

[Martin Widmer]

Not that it helped much...

[John Funk]

Did no one from Atlassian respond?

[Martin Widmer]

Yes they did but the questions that came seem from a person who does not really understand what it is about and I do not have time to baby sit an inexperienced 1st level supporter. 

[John Simpson]

Atlassian seems to have bought into the idea that web sites are supposed to capture and hold your attention. Between the constant stream of pop-ups (i.e. "look at this new thing we do" or "we moved this feature you never used over here", or the big "welcome to the forum" pop-up after I logged into this forum) and the extraneous animations (such as  the "throbbing" outline on the "+ Add" button in jira, see https://jms1voalte.pub/add-throb.mov for an example) it's becoming too much - I have to minimize the browser window in order to be able to concentrate long enough to actually, you know, DO MY JOB.

Seriously, atlassian - JIRA IS JUST A TOOL, it's not an advertising channel and it's not "social media". Stop trying to steal/hold my attention. Just do your job and otherwise stay out of the way.