How to demand comments when changing to a certain status?

[Pål_Krister_Johansen]

So we have a status called something along the lines of 'Needs more info' in our workflow. But I was wondering if there is any way to make it so that when a task is set to this status, they are prompted to leave a comment where they need to specify why they are "sending it back".

As it stands now, when projects are set to 'Needs more info', it's usually without a comment, and the reporter then needs to ask why it was sent back and then they get a reason. We want this reason to be required when changing to this particular status. Is this doable?

[Alexey Matveev · Accepted solution]

Hello,

You should create an empty screen, attach to a transition, which must require a comment, then add the Required field validator to this transition. In the required field validator, you should choose the comment field.

[Steven F Behnke]

Arg! You're fast ;)

[Alexey Matveev]

@Steven F Behnke :)

[Steven F Behnke]

I'm able to add a 'Field Required' validator with the field 'comment' required. Combined with a screen (or an empty screen), the user should now be forced to provide a comment by server-side code.