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How to delete multiple organizations from my Atlassian account???

Andrew Lash
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September 17, 2025

When I initially signed up for Jira, it was very confusing and I didn't think it actually worked so I tried again multiple times before I figured out where to navigate to Jira and create projects, etc.  Now I have multiple organizations that show up on my Atlassian page that I would like to remove, but they make it nearly impossible to do this easy.  I'm guessing they make it difficult so they can continue to bill you.  Also, using a chat bot to answer your questions sucks and I would really like to just speak with a real support person.  Any help is appreciated at this point.

2 answers

1 vote
Ashish Bijlwan
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September 17, 2025

Hi @Andrew Lash 

Welcome to Atlassian Community!

Steps to Delete the organization:

  • Go to https://admin.atlassian.com/
  • Select the Organization that needs to be deleted
  • Go to Settings
  • You will see the Delete organization button Visible if there is no app included in your active subscription
    image.png

    else it will be grayed out and need to first remove all the apps
    image.png

Please refer https://support.atlassian.com/organization-administration/docs/delete-your-organization/ to delete the organization.

 

Regards,
Ashish

0 votes
Trudy Claspill
Community Champion
September 17, 2025

Hello @Andrew Lash 

Welcome to the Atlassian community.

If you are paying for any of your product subscriptions you can open a support case at 

https://support.atlassian.com/contact/#/

If you are not paying for a subscription that page may only provide you with redirection to get help through this user community.

The one area you can submit a request for help to Atlassian even if you have not paid for a subscription is if you have billing, licensing, or purchasing questions, which you can submit through this page:

https://www.atlassian.com/company/contact/purchasing-licensing#/

 

Regarding deleting Organizations there is documentation on how to do that. 

https://support.atlassian.com/organization-administration/docs/delete-your-organization/

Note that document details prerequisites (i.e. cancel all application subscriptions within the organization) and information about grace periods that must expire during the process before final removals are executed. These grace periods are to ensure there is an opportunity for the customer to change their mind in case a mistake has been made.

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