How to delete an issue from a kanban board

[Julia O'Gara]

How do you delete or remove an issue from a Kanban board?

[Alexey Matveev]

Hello,

Issues, which are visible in a Kanban board, are selected by the filter, which is defined for the board. Look at the board filter and make changes to the issue so, that the issue does not satisfy the filter anymore. In this case you will not see the issue in the Kanban board.

[Julia O'Gara]

Thank you for taking the time to address my question, Alexey, I really appreciate it.  However, that's not what I was looking for--  I don't just want to make the issue no longer visible on the board, I want to make the issue go away entirely--  removed, deleted, gone forever.  I will check with the person who created the board and the originals issues, I think the problem is that I need to have my permissions set to enable me to do actions like deletions.  Thanks again for your help!

[Nic Brough -Adaptavist-]

You need to understand that a board is not a container for issues, it is a view of a set of them.  Projects contain issues.

You do not "delete" from a board, you change the issue so that it no longer meets the board filter.

Forget the board.  You want to delete the issue that is being shown on one or many boards.  To do this, go into the issue and look for "delete" in the options.

If you don't have it, you will need to talk to an admin in order to get the permission.

Most good admins will push back on that request - deleting a Jira issue often causes us monumental pain when a user does it and changes their mind.  A far better option would be to get them to create a "junk" project, which you have "create issue" permission, but not "browse".  Then you can move the issue in there.  Or have a "deleted" resolution and just close it with that.

[Julia O'Gara]

Thanks for your reply, Nic.  You're right, what I really want to do is to remove the issue from the project, not the Kanban board.  I didn't phrase my original question correctly. 

I did try the Delete option and got the error message that I did not have permission to perform that operation, so I contacted the person who created the project and the original issues asking him to change my permissions.  This is a "test project" right now that is still being tweaked, so we can't break anything.  Thank you for your help!

[Alexey Matveev]

Have a look at the project permission scheme. You should have the Delete Issues permission. You can find more info here:

https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html

[Julia O'Gara]

I had not discovered that section of the JIRA documentation, yet, but I did ask the administrator to grant my manager and I a number of permissions.  Thank you very much for the link, Alexey, this information will come in very handy!!

[Todd Williams]

Here's a query I use on Kanban boards to hide issues once they're done. If you add this to the subfilter for the board then it won't muddy up your original query.

status not in (done, closed, archived) or (status in (done, closed, archived) and updatedDate > -3d)

Update the status sections to match whatever statuses you want to hide, then change the updatedDate to whatever you like. This particular query keeps anything closed, done, or archived on the board for 3 days, and then it's gone (unless it's updated again).