How to create ticket in jira through email

[Yash Pradhan]

Hello Can You please Briefly Explain Can we create JIRA Tickets/RFC Using Email In an Automated manner.

Let's Say person A wants to Create RFC related Some Business Change But he/she has mailed me regarding that RFC and JIRA has created Automated RFC for it.

Is there any way to automate RFC/Ticket Creation.

Thank You
    Yash

[Tansu Akdeniz · Accepted solution]

Hi @Yash Pradhan 

You can define incoming mail server to create issues via email.

Please check this KB.