Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to create clone of original issue 2 weeks after original is created?

Simas Torgovickis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 21, 2022

Hello community,

 

I am a bit puzzled with one thingy I am trying to implement. Perhaps you will help me here. I need to create an automation for service desk project so that it would automatically create "almost a clone" of an original issue two weeks after original issue is created.

- I was considering that the only trigger I can use is "Scheduled" job run. As otherwise I cannot get any other trigger. Am I wrong here?


- Another perspective is that even if I use "Scheduled" option as a trigger, how can I set-up condition that automation needs to create/clone original issue? I was thinking to set it up so automation would validate if there are any linked issues attached to original, it wouldn't create, but it wouldn't be a correct way of thinking. As there might be manual issue linkage happening in the meantime.

Any thoughts how to resolve this complex task or perhaps it is not that complicated but I am just in my own "hamster wheel". :)

1 answer

0 votes
John Funk
Community Champion
November 22, 2022

Hey Simas,

Take a look at this article I wrote earlier this year. Please give it a like if you find it helpful.

https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Suggest an answer

Log in or Sign up to answer