How to create a hyperlink in JIRA Automations for Cloud

[Darryll Arias]

I've created a rule and would like to send an email which contains {{issue.key}} that is linked to {{issue.url}}. Is it possible in the current version?

[Ste Wright · Accepted solution]

Hi @Darryll Arias

I believe either of these options should work:

• <a href="{{issue.toUrl}}">{{issue.key}}</a>
• <a href=“https”://yourinstance/browse/{{issue.key}}>{{issue.key}}</a>

You could {{issue.summary}} to either of these if you want to include that also.

Ste

[Darryll Arias]

It worked! Thanks a lot!

Regards,

Darryll

[Kirill Proshkin]

One more example for JSM, if you need to link on portal

<a href="{{issue.url.customer}}">{{issue.key}}</a>

[Lea Köhler]

Hi, I have the same request. Could you please tell me, where I can add this code in Jira? Thank you so much!

[Darryll Arias]

Hello! I've added mine in the content section when sending an email (Project Settings > Automations > Select Rule >  Send email).