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How to copy a Value from an custom Insight Field to an new created Issuetyp via Jira Automation?

Dennis Pajak April 8, 2022

Hello everybody!

I have an Insight Field called "Classification". In this field you can choose between 5 Objects. (Only single select).

 

Jira Automation Function: (create)

When the priority of a created ticket is low, the rule create another issuetype and copy the fields from the old issuetype before the old issuetype is deleted.

The problem is now, that the Insight Field "Classification" is not copied into the new Issuetype. Jira Automation can find the field but not the Values/Objects in it. So tried with: More options -> Additional Field but it dowsn´t work...

How can Jira Automation find the Object/Values in this Insight Field to copy them?

 

 

1 answer

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Dennis Pajak April 8, 2022

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