How to configure email to create a jira ticket

[Savitha Shivananda Swamy]

Hi,

I already have a project as software project.

I would like to know how can i configure emails where if any user drops an email to XXX@y.in then it should create a new jira ticket.

I have checked the blogs n tried but no luck. 

[Norbert Hoppe]

Hello Savitha,

I guess it is well described for DataCenter

https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html

and for cloud-version

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

No rocket science ;-) if you've administrator permissions.

Br Norbert