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How to check : "Don’t recommend definitions at all"

nviollette
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November 12, 2025

I want to deactivate the "feature" to highlight definition via AI. I can see the option "Don’t recommend definitions at all" but when I click, the settings doesn't change. How can I disable this thing for my account and for all users ? 

This feature doesn't seem ready for production, it's very very very slow and the definitions are almost never accurate.

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Valerie Knapp
Community Champion
November 12, 2025

Hi @nviollette , welcome to the Atlassian Community and thanks for your post.

If you are an org admin, and you can access this site admin.atlassian.com, I would suggest you come to this section here and remove Jira as an AI-enabled app, and see if that helps. Anyway, you can put it back if it doesn't help.

image.png

I don't see the possibility to exempt the app, for example, of Jira from specific AI features. It seems like an all or nothing situation.

https://support.atlassian.com/organization-administration/docs/understand-atlassian-intelligence-features-in-products/ 

You could also leave Jira and just switch off the 'beta features' and see if that helps.

Otherwise, I don't know what to recommend.

Please can you try this and let us know if it helps?

Cheers

nviollette
I'm New Here
I'm New Here
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November 12, 2025

Hi, thank you for the quick reply. I have disable all AI / Robo features for Jira. To bad you can not choose more precisely what you want. 

Like Valerie Knapp likes this
Valerie Knapp
Community Champion
November 13, 2025

Hi @nviollette , thanks for accepting the answer. I agree, it is not ideal to put all of these 'features' in a bundle when indeed, perhaps some customers would only choose to enable certain features and not all.

Best wishes

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