How to change the create button on a board?

[Lex Baldridge]

Is there a possible way to when a member clicks on the create button on the board that it redirects them to the form? The form will be easier to track.

[Aaron Pavez _ServiceRocket_ · Accepted solution]

Hi @Lex Baldridge 

Sadly no. You can't tie anything to the create button or make the create button open anything but the create screen.

The only way to access the form is with the form URL.

For example:

youratlassianurl/jira/software/c/projects/CSF/form/1?atlOrigin=eyJpIjoiOWNlNmVkODU1OTFjNDQ2YmIwN2RjNTRlM2NkOTNhNGMiLCJwIjoiaiJ9

This is the link I need to share with users so they can use the form directly. no way around that.

Regards

[Lex Baldridge]

If I share this link with people not in the board, will they be added to the board?

[Aaron Pavez _ServiceRocket_]

Hi @Lex Baldridge 

A board is just a visual representation of a JQL. If by board you mean project, then no.

The form has permissions. check which one is best for you:

https://support.atlassian.com/jira-software-cloud/docs/share-your-form/

• Limited access: Only people with permission to create work items in your project.

• Open access: Only people with a Jira license who are able to log in to your Jira site.

• Public access: Anyone online with the link can submit a response to the form. (This option won’t be available if an admin has disabled public access on your Jira site.

Regards

[Zachary Howard]

Since there is no out-of-the-box solution for this, alternatively you could look into ScriptRunner's Behaviors feature. This allows you to further customize the Create Screen. You could put a message at the top that tells users to use the form instead (with a link to it for easy access).