How to change an account to a managed account?

[Deleted user]

I am an administrator, but I can’t change the names of users who are in my project. In the settings of "JIRA" it is written that only managed accounts can be edited. How can I change accounts to managed accounts? And how to change the username (not my account)?

[John Funk]

Hi Madina - Welcome to the Atlassian Community!

Take a look at this article and see if it helps you:

https://confluence.atlassian.com/cloud/organization-administration-938859734.html?_ga=2.166474750.1915070169.1584361300-1313086432.1576012938

[Deleted user]

In the settings of "JIRA" it is written that only managed accounts can be edited. How can I change accounts to managed accounts?

[John Funk]

You have to first setup an organization following the guide in the document.