How to change DNS name correctly for the Jira and the Confluence

[Alexey Matveev]

How to change DNS name correctly for the Jira and the Confluence?

E.g. now I have:

https://someprefix.atlassian.net/browse/PROJECTID-71

and want use the

https://jira.mydomain.com/PROJECTID-71

Will it be just dns configuration on my side (my dns) from the https://someprefix.atlassian.net/browse to the https://jira.mydomain.com or I should configure something at the admin console of the https://someprefix.atlassian.net/?

In such case, will Jira resolve the urls in correct way?

[Daniel Ebers · Accepted solution]

Hi @Alexey Matveev

adding to what Nic already said here is the corresponding Suggestion logged with Atlassian which you could vote & watch for:
https://jira.atlassian.com/browse/CLOUD-6999

The topic is in "progress" but stalled at the moment - some kind of block which prevents the initially started progress in that matter.

The best progress update you can get is from the link above - in case you "watch" the Suggestion on the Issue Tracker you will get notified via mail as soon as something changes.

Cheers,
Daniel

[Alexey Matveev]

Thanks for the additional notes and especially for the jira Id. Will watch on it 

[Nic Brough -Adaptavist- · Accepted solution]

You do not.

Atlassian Cloud systems currently only work on <something>.atlassian.net

You can get the <something> changed by asking Atlassian, but not frequently.

You may see some people say that they can put another domain in front of your <something>.atlassian.net, and it is partially true, but it rapidly fails and a lot of stuff doesn't work properly until you revert back to the real url.

[Alexey Matveev]

so, there is no way to use my domain name instead the atlassian.net? even for non-free plans?

[Nic Brough -Adaptavist-]

Not yet.  They're working on it for premium, but there's no solid timetable.