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For this JIRAs built-in system event will be "Issue commented" which is triggered when an issue has had a comment added to it. Refer this link for more details.
Hi @Kishan Sharma , I am aware of those built-in system events, but I need an event in the user Interface, so i can set a javascript request handler.
There is this event: "JIRA.Events.NEW_CONTENT_ADDED", but this too generic, I need one that fires only when a new comment is added.
The goal is to alert the user when they post a public (external) comment in JSM, since sometimes they mistake internal for external and that commentis not visible in the JSM request in the customer portal.
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