How to automatically transition issue status when all sub-tasks are completed?

[Duong Nguyen Hong]

We have a parent issue that should automatically move to "In Review" when all its sub-tasks are marked "Done". I've tried setting up a Jira Automation rule but it doesn't work or maybe I configured incorrectly

Has anyone managed to get this working reliably?

[Agam Gupta]

Hi Duong,

Hope you are doing well.

This is Agam from Atlassian Support Team. 

Please find below configuration of the Automation rule you can setup at your end.

1. Trigger:
Use "When: Field value changed" and set the field to Status. Under "For," scope it to sub-tasks only (you can filter by issue type = Sub-task).

2. Condition — Check that ALL sibling sub-tasks are Done:
Add a "Related issues condition" with these settings:

• Related issues type: Parent's children (sub-tasks)
• Condition: All of the related issues match
• JQL / Status check: status = "Done"

This ensures the rule only proceeds when every sub-task of the parent (including the one that just transitioned) is in "Done" status.

3. Action — Transition the Parent:
Add a "Transition the parent issue" action (not "Transition issue" — that would act on the sub-task itself):

• Select the target status: In Review

Could you please try implementing it and let us know in case you have any queries.

Regards,
Agam Gupta

[Bill Sheboy]

Hi @Agam Gupta 

Where did you learn about a rule action named, "Transition the parent issue" as that does not exist in Atlassian automation?

If you used some "AI" tool to generate your response, please see the community rules of engagement regarding both validating such content and disclosing its use in the post text:

https://community.atlassian.com/forums/custom/page/page-id/rules-of-engagement

If your content was completely generated by such a tool, that is prohibited in this community.  Please contact the community managers and moderators to learn more.

Kind regards,
Bill

[Shalini Pradhan]

Hello @Duong Nguyen Hong ,

Good day! Welcome to Atlassian Community :)

You can try out the following automation rule, I have tested on my site and it works :)

1. Trigger: Select Workitem transitioned. Set the To status to Done (or your equivalent final status).
   
   
2. Condition: Add an workitem fields condition. Set the Field to WorkitemType and the Condition to equals, then select Sub-task. This ensures the rule only runs when a subtask is transitioned.
   
   
3. Branching: Add a Branch rule / related issues. Select Parent as the type of related issue, so here we make sure rest of the items are run for Parent workitem now.
   
   
4. Condition (within the branch): Add a Related workitem condition.
   • Set Related issues to Subtasks.
   • Set Condition to All match specified JQL.
   • In the Matching JQL field, enter: status = "Done"
     
     
5. Action (within the branch): Add a Transition workitem action. Set the Destination status to "In Review"
   
   
6. Save the flow

Adding a screenshot for the same. Please note, for step 5, I have added the destination status as Done as well for my Parent workitem, so please dont get confused.

Thank you!

[Bill Sheboy]

Hi @Duong Nguyen Hong 

There is a template rule you may use as a starting point for your scenario.  From the rules list, please select Templates, and then the rule named:

When all sub-tasks are done → move parent to done

You may change the Status values to meet your needs.

If that does not work, please post an image of your complete rule and the audit log details showing the rule execution.  Those will provide context for the community to offer better suggestions.  Thank you!

Kind regards,
Bill

[Sam]

Hi Duong Nguyen Hong, welcome to the Atlassian Community!

[Sam]

Thank you for raising an very interesting use case. I also want to know the resolution here!