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How to automate a message when the column of a board have more than X tickets?

Diego FERNANDEZ BENAVIDES
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April 25, 2022

Hi folks! 
I´m trying to automate a message when my team has more than 5 defects in his sprint. Any idea if it is possible?

Another option for my team is a message when the defects is opened for more than 5 days.

Thanks in advance!

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Jack Brickey
Community Champion
April 25, 2022

Hi @Diego FERNANDEZ BENAVIDES , welcome to the community.

So you can't automate based on conditions in a board but you can create an automation based on issues that are in a certain status for a certain period of time. There are a number of posts in the community detailing this so I encourage you to search those out for more details. However below is the basic automation idea.

Trigger – scheduled daily

Condition – JQL status = "To Do" and status was "To Do" BEFORE startOfDay(-5)

Action - add comment or send email, etc

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