Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to auto assign a task to a user entered into a people field in the context section of the form?

Chris Baldwin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 14, 2023

I'd like to set up automation so that an issue will assign a task to a user who was entered into a people field in the context section of the form.  Please let me know how best to do this.  Thanks!

1 answer

0 votes
David Blank
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 14, 2023

Hi @Chris Baldwin and welcome to the Atlassian Community!

 

This can be accomplished! What we want to do is start by finding something to trigger your automation. I think in this case we will want to use the "Field Value Changed" trigger and use your custom field (In my example I used "Assignee"). 

Next you can use the "Assign Issue" Action to update the assignee with the User from your custom field.

Screenshot 2023-08-14 at 5.04.00 PM.png

Above is my example using assignee. You'll want to change the Smart Value to reflect your custom field. It could look something like: {{issue.[custom field name].accountId}}

Please let me know if this helps or if you have additional questions.

Suggest an answer

Log in or Sign up to answer