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How to assign tickets to client

Vidhya Krishnamoorthy
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April 1, 2022

We are trying to use ticketing system to submit DQ reports to the client and get their approval. 

We are not having options to assign the ticket to the client resource. 

Kindly provide us with options available.

 

Thanks

 

 

1 answer

1 vote
Nic Brough -Adaptavist-
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April 1, 2022

Welcome to the Atlassian Community!

You will need to look at your permissions for the project, making sure that the clients Jira accounts are included in the "assignable user" permission.

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