How to assign an issue according to issue type to a predefined user automatically?

[najjar@vtechsystems.ca]

I want to assign issues to different users automatically according to issue type after creating a new issue??

[Gurpreet · Accepted solution]

you can use the method provided by @Bronagh Quinn  but as he said this will require you have a separate worfklow for your issue types. 

OR

you can use any apps/plugins. one such plugin is Automation For Jira. it is free (you can run 300 rules a month). this plugin will essentially help you create things like "if this is true" do this or do that etc. here is an example for your use case

on the left side the rule says, that when an issue is created and the issuetype is epic, then assign it to a user. you can add same for other issuetypes. 

hope this helps

[Bronagh Quinn]

Hi @Gurpreet Agree that the Automation For Jira plugin would also do the trick here. We are using this plugin and I highly recommend it :)

[najjar@vtechsystems.ca]

Thank you so much

[Bronagh Quinn · Accepted solution]

Hi najjar@vtechsystems.ca , 

This will work if you have a different workflow for each issuetype:

I would suggest adding a post-function on the create step in the workflow which assigns the ticket to the specified user. 

The post-function to use is "Update Issue Field"

Then set the assignee field to the required person:

Hope that helps

[najjar@vtechsystems.ca]

Thank you so much.

[Tinker Fadoua · Accepted solution]

najjar@vtechsystems.ca 

You will do it through a post-function on the Workflow. Do you have the "Create on Transition" plugin?

Best,

Fadoua

[najjar@vtechsystems.ca]

Thank you so much we did it on the workflow

[Tinker Fadoua]

My pleasure najjar@vtechsystems.ca ! Feel free to reach out if you have any additional questions. Thank you for accepting my answer!