Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to allow other rule actions to trigger this rule?

flourish_x_yang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 9, 2025

There is an function in 

Automation -> Rule details

Allow rule trigger
Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.
After I checked it, how can I trigger the rule I created by other rule? I can't find this rule in other rule actions.

1 answer

1 accepted

2 votes
Answer accepted
Sam Okell
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 9, 2025

This functionality is a little different to what you are expecting.

 

Here's a brief example of how this works.

 

Rule 1, triggered when a ticket is created.

Rule 2, triggered when the Assignee is updated.

 

Rule 1 is triggered and updates the Assignee to the Project Lead.

Rule 2 is checked to allow triggers from another rule, therefore Rule 1 updating the Assignee will trigger Rule 2.

Without this checked, Rule 2 will only trigger from a user manually updating the Assignee.

 

This can be used cleverly to enforce checks on users (such as if a field is made empty), whereas Automation wouldn't trigger the same check, allowing the Automation to proceed as you require, whilst still blocking users doing things you don't want them to.

flourish_x_yang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 9, 2025

Thank you Sam. It's very hard to understand like this.

When can Jira provide the way like I expected?

Rule 1 contains some common actions.

Rule 2 can trigger Rule1 like calling a shared function. It will save lots of effort to add repeating actions.

Sam Okell
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 10, 2025

@flourish_x_yang it's something we would love to have implemented too, but there's no 'clean' way to trigger Rule 2 based on an action in Rule 1.

 

If that existed, then this would be a much more powerful tool, but it's just not there!

Without, we have the same, we have multiple rules sometimes doing very similar things because the trigger points are different!

flourish_x_yang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 10, 2025

Thanks anyway for telling me this. 

Suggest an answer

Log in or Sign up to answer