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How to adjust REST API rate limit?

rishabh
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September 11, 2023

I went through the below instructions mentioned in (https://confluence.atlassian.com/adminjiraserver/improving-instance-stability-with-rate-limiting-983794911.html)

But I couldn’t find the  Rate limiting option in the System.

To turn on rate limiting:

  1. In Jira, go to Administration > System > Rate limiting.

  2. Change the status to Enabled.

  3. Select one of the options: Allow unlimited requests, Block all requests, or Limit requests. The first and second are all about allowlisting and blocklisting. For the last option, you’ll need to enter actual limits. You can read more about them below.

  4. Click Save.

  5. Make sure to add exemptions for users who really need those extra requests, especially if you’ve chosen allowlisting or blocklisting. See Adding exemptions.

1 answer

0 votes
marc -Collabello--Phase Locked-
Community Champion
September 11, 2023

The rate limiting is for Jira Server, but it seems you are on Jira Cloud.  On Cloud, there is no direct option to configure rate limiting.

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