How to add custom field in jira ticket when creating from email

[Harish]

I am trying to setup email conf , When i send email to support@xxx.xxx then it should automatically create the jira ticket.

Issue i am facing -jira ticket template has few custom field so we the jira ticket is created through email , these custom fields are blank

How can i add/update the custome field value when creating the jira ticket via email 

Please help me out to resolve it.

Thanks 

Harish

[Tom Lister]

Hi @Harish

This is not possible with the standard Jira email handler. There are email plugins than add this functionality such as Jira Enterprise Mail Handler.

[Harish]

Thanks @Tom Lister

I will try with you suggestion