How to add an attachment when sending an email by a manual triggered rule

[Claudia Riverin]

Hello!

I would like to know if it's possible to attach a file when sending an email triggered by a manual automation?

[Manoj Gangwar · Accepted solution]

Hi @Claudia Riverin Welcome to the community! 

Unfortunately, Jira Cloud automation currently doesn't support attaching files directly to emails sent through automation.

If the attachment is already uploaded to the Jira issue, you can add a link to the attachment in the email body.

In the automation rule, you can use the smart value ${issue.attachments.first.url} to include the URL of the first attachment on the issue, or iterate through multiple attachments if needed.

[Claudia Riverin]

Thank you Manoj!

[Tobias H · Accepted solution]

Hi @Claudia Riverin!

You can do it with smart values {{attachment}}.

You can find all different values here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--attachment--

Edit: But what Manoj said below is true, that you can't add the actual file.
My approach is only to add the URL link to the attachment.

[Claudia Riverin]

Thank you Tobias!

[Igor Medeiros - Modus Create]

Hi @Claudia Riverin 

I'm not sure if you are open to using third-party apps to solve this problem, however, I'd like to point out that our app is capable of providing attachment files in the notification emails, not just their URLs.

Notification Assistant for Jira - Email allows you to extract the attachments directly to the email, as in the example below:

Feel free to reach out if this interests you.