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How to add a transition button on the issue details page on the right of the board

hcy November 13, 2022

On the active sprint page, click Issue, and the issue details page will appear on the right. The options of issue transition are hidden too deeply. How to add a transition button on the issue details page on the right.

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Tom Lister
Community Champion
November 14, 2022

Hi @hcy 

I'm guessing you're using a server install?

On cloud , this issue details appear in a modal dialog with the transition button.

On server, you either have to open the ticket or use the ... menu extension to get to More Actions with the transition options.

However if you are on a board you can can simply transition by dragging the issues to the appropriate column mapped to a status. If there is more than one status mapped to a column you will see choices presented as boxes in the column.
It's possible for statuses to be unmapped and not available this way, although I don't recommend setting up boards this way.

hcy November 14, 2022

Thank you for your reply:

now we use jira v7.3.7.

more than one status mapped to a column, what`s the boxes in the column, i can`t find it.

Whenever I transition issue, I need to click on the issue details page on the right ,then click ... menu, It is too complicated for users to implement this operation by using more action in. 

we need a transition button in the detail page, is there anyway to achieve it?微信图片_20221115111827.jpg

Tom Lister
Community Champion
November 15, 2022

Hi @hcy 

There isn't a mechanism to control the placement of the transition button on the board issue details display. You can only select the fields used via the boards Issue Detail view configuration.

Re transitioning

Are you able to mouse drag issues to other columns? Where there is more than on choice you should see them shown as 'boxes' to drag too like the image below. If there are any workflow conditions, validators or transition screens they will be applied. My version is 9.3 but I don't believe this is new behaviour.

Screenshot 2022-11-15 at 11.49.58 1.png

hcy November 15, 2022

We really want to achieve this effect, but when I drag issues, there are no multiple boxes in the one column. I don't know whether it is a version problem. Can i see how your board is configured(one column multiple status)?

Tom Lister
Community Champion
November 16, 2022

Hi @hcy 

You would only see multiple boxes where there are multiple statuses mapped to a column. Does you set up look similar to my test project screenshot?

Screenshot 2022-11-16 at 10.13.02.png

As an another option, if you click Shift-? you will see all the shortcut keys for navigating the board.
If you key the shortcut '.' you should see the operations shortcuts which will also allow you to transition issues.

Tom Lister
Community Champion
November 16, 2022

Hi @hcy 

I've just spun up a 7.13 version of Jira on my MacBook and the draw and drop behaviour is available in that version as expected.

hcy November 16, 2022

very appreciate, i find the location, your answer is really helpful.

Like Tom Lister likes this

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