How to access the timeline for a project

[Antoine Jaury]

Hi,

Whatever the project I select in Jira I'm not able to generate the timeline view. Here is the feedback I get from the view:

I checked and stadard issues are used. I didn't find any configuration that helped.

Do you have any idea?

Thanks.

[Dirk Ronsmans]

Hey @Antoine Jaury and welcome to the community!

could you maybe share your issue type configuration?

[Antoine Jaury]

Hey  @Dirk Ronsmans

Is this enought for you?

[Dirk Ronsmans]

Could you also go to the ... on the top right and click on the "edit issue types"?

The screenshot you show seems good to me.

[Antoine Jaury]

Here is what I've in the editor:

In my projects I only use "Task" and "Sub-task"

[Dirk Ronsmans]

Could you indulge me and

• change the "Default issue type"
• Save
• try again?

[Antoine Jaury]

I just changed it to "none", saved, refresh the timeline ... same error :/

I tried "subtask" also.

[Antoine Jaury]

In the network inspector I've a cancelled request to: https://ps1.pndsn.com/v2/subscribe/...

It seems to be the cause of the problem.

[Dirk Ronsmans]

Strange.. I would expect some other error then.

Perhaps it might be best to open an issue with Atlassian support for this one so they can have a look in your instance..

You can raise a ticket at https://support.atlassian.com/contact