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How to Restore the backup zip file?

Ashwath Narayanan
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November 26, 2018

The Documentations seem to be for the older versions and the last updated date is June 2017. 

Can someone please help me with a Link that would explain how to Restore back up of Cloud Instance for the latest version of Jira??

1 answer

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 26, 2018

Hi Ashwath,

Sorry you seem to have found an outdated document or document for an older version!

The most recently updated version of the document (for Jira Server 7.12) is available here.

One thing to be aware of (not currently in that document) is that you can't take a Cloud -> Server backup for a Cloud instance that has any Next-Gen projects. You'll either need to delete any of those projects or move all their issues to a Classic project. Otherwise, you should be all set if you don't have any Next-Gen projects created.

Cheers,
Daniel

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