How to I get to my organization projects via the Atlassian account?

[Varissa M Dawson]

I am looking to export JIRA ticket data to excel - I have added the JIRA cloud plug-in but cannot locate my project tickets specific to my organization? I need help navigating from the Atlassian account log-in page to my company JIRA dashboard? Hope that makes sense

[Ste Wright]

Hi @Varissa M Dawson 

Just in case you're still looking for assistance - are you looking to perform a manual export, or connect Excel to Jira?

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Manual Export

To do this...

• Login to your account, which should take you to your Jira homepage
• Select Filters (on the top navigation bar) > Advanced Issue Search
• Set the parameters for your search.
  • If the data is present on a Jira Dashboard, you might also be able to select a pre-built Filter from the left-hand side.
• Switch to Column View if you aren't there already. You can do this...
  • Using the Change View button, which is furthest right of the "Search" button 
  • Using the keyboard shortcut "t"
• Use the Columns button to select the Columns (fields) you wish to include in your export
• Once you're happy with your data, select Export in the top-right
• Select Export Excel CSV - the text in the brackets will either by "my defaults" or "filter fields" depending if you chose a saved filter or not

Note: You can also choose to Export Excel CSV (all fields) - but this will include all fields available in Jira.

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Connect Excel to Jira

You can also connect Excel to Jira to export data to Excel and visualise it.

This uses an App - see: https://marketplace.atlassian.com/apps/1221301/jira-cloud-for-excel-official?tab=overview&hosting=cloud

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Let us know if this helps!

Ste