How to Configure Timezone in My Workplace

[Cara Donson]

We have users in a team working across multiple timezones. Our individual accounts each show our personal timezone and when we log work on a ticket, it shows that time. 

However, when going into My Workplace in the Activity Timeline, all time tracking shows in UK time. So for example, a user in PST completes work at 5pm their time, and this shows up in the next day's worklog entry instead, even though the physical ticket displays their time. 

Is it possible to get the Activity Timeline/My Workplace feature to log time based on an individual user's timezone, rather than the server timezone? 

[Dan Breyen]

Hi @Cara Donson welcome to the Community!  Doing a check in Atlassian's Jira site (jira.atlassian.com) I ran across these issues: JRACLOUD-73127  JRACLOUD-64090 JRACLOUD-80632 

They sound similar to yours.  If I'm off, I would suggest opening a new ticket with support.atlassian.com and they could verify if this is the same issue as those reported or something new.  I would agree from a reporting perspective, dates are a tricky thing in a system where you can have many users across different timezones.