I am deactivating suspended and non-active users to free up licenses. How long before those licenses are available to assign to a new user? Typically or on average?
Hello @melissa_cheney
When you deactivate a user within Atlassian cloud the licenses they consumed should become available immediately.
Are you not experiencing that?
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Hello @melissa_cheney ,
Good day! Welcome to Atlassian Community :)
It typically takes 24–48 hours for the license count to sync and reflect the freed-up license. This is due to license count caching on the backend.
Contact Atlassian Support if count doesn't update after 48 hours
Hello @Shalini Pradhan
Is that information published in a document somewhere? I didn't find it, but I would like to bookmark it for future reference.
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