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How enable the field "Assignee" in my Jira Board?

Davila_ Mauro
July 22, 2026

Hi Team,

I'm reporting this issue on behalf Diego.A.Vera.-ND@disney.com, 

In his Jira Board, Diego.A.Vera.-ND@disney.com does not have available the field "Assignee" so He can not assign to himself neither nobody can assign him tickets. Looking for, in the AI Jira Support (see attached image)image (4).png It says that is a problem of permission and that he should get contact with administrator..

1) Do you know who is the administrator of the Following Jira Board? 

https://disneyexperiences.atlassian.net/jira/software/c/projects/COM/boards/3460

or

2) How we can get solution to this problem? 

Thank you

image (5).png

1 answer

0 votes
Gor Greyan
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July 22, 2026

Hi @Davila_ Mauro

Welcome to the Atlassian Community!

Community members don't have permission to your space and board.
If you can't find the user in the assignee field, most probably that user doesn't have the Assignable Users permission in the project.

You can check this documentation.
https://support.atlassian.com/jira-cloud-administration/docs/work-item-permissions/

If you are a space admin, you can check what roles are attached to this permission and add those users to that role.
Or ask your Jira Administrator for the entire site to help you.

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